Frameo Troubleshooting

admin


  1. Frameo Troubleshooting
  2. Frameo App For Fire 10
  3. Denver Frameo Troubleshooting
  4. Nixplay Frame Troubleshooting
  5. Frame Troubleshooting
  6. Polaroid Digital Picture Frame Troubleshooting
Table of Contents > Getting started > Connecting to your wireless network

With Frameo you can send photos directly from your smartphone to your friends/family's digital photoframe. Frameo is for the moments that just need to be shared. Here's how to troubleshoot. How to Troubleshoot Pandigital Photo Frames. Make sure the frame is powered up. If the frame doesn't power on, make sure the AC adaptor is connected to a socket. Many times, problems with the digital photo frame can be fixed by resetting the frame. Check the frame’s user guide for specific instructions on resetting your frame. If you can’t find any such instructions, try unplugging the power cord, removing batteries, and removing any memory cards from the frame for a few minutes. Curtis International Ltd. Reserves the right to repair or replace the part(s) which have become defective at their discretion. It may take up to 20 business days to fully review and make a decision on your claim.

App

1 Getting started

When you connect your digital frame to the Internet over your wireless network, you can perform a host of activities including adding pictures from your computer, receiving pictures from friends, changing display settings, and more.

FrameoPhotoshare

Before you start

Before you start connecting your digital frame to your wireless network, make sure you:

  • Have Internet access and a wireless network set up in your home

  • Know your network name (also called an SSID)

  • Know your wireless network's security code (password), if you have security enabled on your wireless network

NOTE:If you are not sure you have a wireless network or don't know your security password, ask the person who set up your computer.

Connecting with the network setup wizard

Frameo Troubleshooting
NOTE:If someone else set up your digital frame for you (for instance, if it was a gift), your screen may show fewer steps.

After you select your language, the network setup wizard appears.


1.Touch Start .
Available wireless networks are listed.
If your wireless network is not shown, see Network is not shown after network scan.
NOTE:Touch Back to return to the language screen. To bypass the wireless setup and go directly to viewing pictures, touch Exit . You can set up your wireless connection later, Connect to your wireless network later.


2.Touch your network.
The digital frame scans for your wireless network. A message appears when it has successfully connected.

  • If your digital frame is successfully connected, continue with Activating your frame—www.kodakpulse.com to finish your setup.

  • If your digital frame was already set up (for instance, if it was a gift), touch OK on the confirmation screen to verify your information. Congratulations, your setup is complete!

    If the information shown is incorrect, see Receiving the PULSE Digital Frame.

  • If your network is not yet connected, or you'd like to connect later, continue with the condition that applies to your network:


Previous

Frameo Troubleshooting

Next

Frameo App For Fire 10


Table of Contents > Troubleshooting and support > Troubleshooting problems with your digital frame

4 Troubleshooting and support

Denver Frameo Troubleshooting

ProblemTry one or more of the following

My digital frame screens are in the wrong language.

  • Touch Back until the language screen is displayed. Reselect your language.

  • On your computer, sign on to your kodakpulse.com account, click Frame Settings -> Advanced, and select your language from the drop-down list.

  • Reset your digital frame. Press the Power and Health Check buttons at the same time.

    IMPORTANT:Resetting the digital frame deletes all pictures, deactivates the digital frame from your kodakpulse.com account, and returns all settings to factory defaults.

    The digital frame is reset and returns to the initial language screen. See Setting your language to reselect you language, reconnect to your wireless network, and reactivate the digital frame.

Pictures downloaded to my digital frame from kodakpulse.com don't arrive or arrive slowly.

  • Please be patient. There may be a delay before the pictures begin playing on your digital frame. Download times can vary due to the number of pictures, size of picture files, your Web connection speed and geographical location. Also, the first download to your digital frame is usually more delayed than subsequent downloads.

  • Your router signal may be weak. Try moving your digital frame closer to, or into the same room with, your router. To check your router signal strength, press Health Check (Checking wireless network status).

The digital frame does not turn on.

  • Make sure the power cable that was included with your digital frame is connected securely (see Attaching the power cable).

  • Unplug the power cable for 5 seconds, then reconnect the cable. If the digital frame does not turn on automatically, press the Power button.

I cannot exit the sample picture slide show.

  • Add pictures to your digital frame (see Adding pictures to your digital frame).

  • Insert a memory card or USB device (see Viewing pictures from a memory card or USB device).

The digital frame turns on or off by itself.

  • The energy saver schedule is enabled. To change on/off times or to disable this feature, go to www.kodakpulse.com, sign in to your account, then click the Frame Settings tab.

  • The activity sensors in your PULSE Digital Frame may be learning your home environment's light and sound levels. See Learning more about activity sensors.

The digital frame turns on or off at unexpected times.

The digital frame freezes or doesn't work properly.

  • Press the Health Check button on the back of the digital frame (Opening the Health check screen). If a problem is indicated on the network status screen, press Fix it and follow the screen directions. If no network problem is indicated, press Exit to return to slide show.

  • The digital frame's transition time may be set for 30 minute, fade or Smart. See Changing transition type and time.

  • Unplug the power cable for 5 seconds, then reconnect the cable. Press and hold the Power button (for about 2 seconds), then release.

My digital frame activation code is no longer displayed.

  • To show the activation code again during your digital frame setup, press the Health Check button on the back of the digital frame, then touch Fix it.

Nothing happens when a memory card or USB device is connected.

  • Insert a certified SD, SDHC, MMC, XD, or MS card, with images, into the upper designated card slot, then push to seat it (see Viewing pictures from a memory card or USB device).

  • Insert a certified MS Duo or MS PRO Duo card, with images, into the lower designated card slot only, then push to seat it (see Viewing pictures from a memory card or USB device).

    NOTE:Do not insert an MS Duo or MS PRO Duo card in the top slot. It may be difficult to remove.

  • Make sure the USB device is connected securely (see Viewing pictures from a memory card or USB device).

  • Make sure the file format of your pictures is supported (see PULSE Digital Frame specifications).

    NOTE:Pictures may take a longer time to display when the files are large or when using a large capacity memory card or other connected device.


Nixplay Frame Troubleshooting

Frameo Troubleshooting

Frame Troubleshooting

Previous

Polaroid Digital Picture Frame Troubleshooting

Next